HOA FAQS

HOA FAQ 2017-12-29T17:26:06+00:00

Mountain Park is dedicated to providing resources that promote a better understanding of life in a homeowners association. If you still can’t find what you need below just call the association office at 503-635-3561 or email your questions to info@mtparkhoa.com. We’ll be glad to help.

How old do you need to be to use the Clubhouse? 2017-12-29T19:18:13+00:00

For reasons related to safety, the following age categories will be used:

Ages 0-9: Supervision by a responsible person is required at all times.  “Responsible person” means that the person is able, in his or her reasonable judgment, to ensure that the person being supervised is kept safe while in the Clubhouse.

Ages 10-13: Use of Pools (when Lifeguards are present), Fitness Studios/Group X Classes, Sports Court, Game Room, Locker Rooms, Tennis Courts, and Common Areas of the Clubhouse.

Age 14 and up: Use of Pool (when Lifeguards are not present), Hot Tub, Steam Room/Sauna, and Weight/Cardio Room(s) requires supervision by a responsible person.

How old do you need to be to work out in weight room? 2017-12-29T19:18:10+00:00

Per manufacturer’s guidelines no one under 14 is allowed to use the equipment.

How do I go about using the tennis courts? 2017-12-29T19:18:06+00:00

Tennis courts can be reserved between Spring and Fall during Daylight Savings Time. To reserve a court, call or stop by the front desk to reserve your date and time.  On the day of your reservation, check in at the front desk to get gate code and pay for any guests accompanying playing with you.

I’m not a member, can I still sign my kids up for programs? 2017-12-29T19:18:02+00:00

Yes, youth programs are available to non-members, we have member rate and a non- member rate.

Do I need to sign-up for the Group X classes? 2017-12-29T19:17:58+00:00

No, classes are first come first serve so just arrive a few minutes prior to the class.

Do I need to pay for the fitness classes? 2017-12-29T19:17:52+00:00

No, we offer between 30-40 free fitness classes a week to our members. We often offer “specialty” classes which are an additional charge and not a part of our regular Group X Schedule.

I’ve never worked out in a gym before, can someone show me how to use the equipment? 2017-12-29T19:17:48+00:00

Yes, we offer a free fitness orientation to new members. You just need to sign up at the front desk.

I don’t live in the Mountain Park neighborhood, can I use the facility? 2017-12-29T19:17:44+00:00

Yes, you would need to purchase a Patron Membership. They are sold as Individual, Couple, and Family Memberships.

We have a nanny or in-laws who sometimes watch our children, can they have access to the facility? 2017-12-29T19:17:40+00:00

A Care-Giver pass would allow them to come in with the kids but they can only come in with those they are caring for. Caregivers are not allowed to bring in guests.

If I can’t change my State-Issued ID over to my current address within the 30 day courtesy pass, what can I do? 2017-12-29T19:17:34+00:00

You will need to fill out an Exception Request Form with as much detail as possible on why it’s taking longer than normal or why you can’t change your address.

Up to what age can my children stay on my account? 2017-12-29T19:17:22+00:00

Children who live in the house hold up to the age of 22 are allowed on membership accounts.

I sublease one of the rooms in my house; does my renter qualify for a membership? 2017-12-29T19:17:29+00:00

If you as the Homeowner send in a Transfer of Rights signing your rights of use over to the renter they can use the Clubhouse but you will no longer be able to. If you want to retain your rights of usage to the facility, your renter can purchase a Patron Membership.

What are the hours of the Clubhouse? 2017-12-29T19:17:15+00:00

Monday – Thursday: 5:30am-9:00pm
Fridays: 5:30am-7:00pm
Saturdays: 8am-6:00pm
Sundays: 10am-6:00pm

What happens if I don’t pay my assessment? 2018-01-08T20:26:05+00:00

The maintenance and management services required to sustain the Mountain Park community depend on timely receipt of assessments due from each homeowner. Payments received after the due date on the bill are late and a $50.00 late fee is assessed. The CC&R’s provide the authority for the Mountain Park Home Owners Association to charge late fees and turn over your account to our collection attorney who will place a lien on your property or may proceed with foreclosure proceedings for nonpayment of assessments. Learn more about your payment options so that you won’t receive a late fee.

What are the assessment payment options? 2018-01-08T20:26:37+00:00

Mountain Park offers three different options to pay your assessments.

CHECK PAYMENTS

  • Semi-annual bills can be paid with a check made payable to Mountain Park HOA and mailed with the remittance coupon to our payment processing center in Charlotte, North Carolina. This is where all payments are recorded before being reported to our local office in Mountain Park. Your account number, located on your bill, should be noted in the memo line of your payment check.
  • Checks must be received by the due date printed on the assessment statement in order to avoid a $50 late fee. Mail to: Mountain Park HOA, PO Box 63041, Charlotte, NC 28263-3041. Please do not bring your check into the Clubhouse.

AUTOMATIC MONTHLY WITHDRAWAL

  • As an alternative to paying semi-annually, Mountain Park HOA offers an Automatic Monthly Payment Plan (MPAMPP). This free service allows Mountain Park HOA to automatically deduct one-sixth of your semi-annual assessment and related charges on a monthly basis directly from your bank account. In order to be on the MPAMPP, participants need to sign up before December 15th for semi-annual billing sent January 1st or before June 15th for the semi-annual billing sent July 1st.
  • Once signed up, no further action is needed. The withdrawals will continue until cancelled or the property sells.
  • To sign up, download the Mountain Park Automatic Monthly Payment Plan brochure, fully complete the authorization form, and return it along with a voided check or a printout from your bank that includes your bank account’s routing and account number. Mail to the Mountain Park HOA office at 2 Mt. Jefferson Terrace, Lake Oswego, OR 97035 or email it to accounting@mtparkhoa.com.

ONLINE PAYMENT WITH CREDIT CARD OR E-CHECK

  • PayLease – This third party payment service offers owners the ability to make one-time or recurring e-check or credit card payments. Owners may log on to PayLease through the Mountain Park HOA website (www.mtparkhoa.com). The owner determines the amount to be paid, the frequency of the payment, and the day of the month payment is scheduled.
  • Important considerations:
    • PLEASE NOTE, you must pay the whole semi-annual amount billed to you within 30 days of the due date in order to avoid the $50 late fee.
    • Payment amounts are established by the owner and will NOT automatically adjust each year to the appropriate assessment amount; owners must update their PayLease account.
    • Account information is privately held between PayLease and the property owner. Processing fees apply for all credit card payments, as well as for one-time e-checks. PayLease payments typically take three business days to process.
    • For additional information regarding PayLease, call 866-729-5327.
Where can our guests smoke? 2017-11-22T20:40:43+00:00

Smoking is not allowed on Mt. Park premises. For smoking, please go to the city streets off Mt. Park grounds.

I just moved into the neighborhood, how do I get access to the Clubhouse? 2018-05-20T22:24:00+00:00
OWNER – First thing is to come to the clubhouse and fill out a Homeowner Registration form to be added to our system. Please bring with you your valid ID.

TENANT – If you are renting your home, come into the clubhouse and fill out a Renter Registration form. Please bring with you a copy of your lease agreement and a valid ID.

Once the proper forms are filled out, and we have a copy of your ID, we will take your photo and issue your Clubcard for access to the clubhouse.
I’m renting from a private owner (condo, house, townhous), how do I get access to the Clubhouse? 2017-12-29T19:09:04+00:00

You will need to fill out a renter registration form, change your ID over to the MT. Park address and have your landlord fill out and send in a Transfer of Rights form allowing you access to the facility.

Why wasn’t my yard debris bin picked up? 2017-12-13T20:04:09+00:00

Excess Yard Debris will be picked up my MPHOA staff on the regularly scheduled garbage day if the following criteria are met:

  • The homeowner must already have at least one Yard Debris Bin that is full the same day as the Excess Yard Debris is set out.
  • Excess Yard Debris can either go into Paper Bags (plastic bags are not accepted and will not be picked up) or into Bundles of Twigs; maximum weight for each Paper Bag/Bundle of Twigs is 25 pounds.
  • Paper Bags must only contain yard debris (grass clippings, leaves, small twigs/branches, and brush).
  • Bundles of Twigs must be no longer than 8 feet and smaller than 4 inches in diameter, and must be tied in bundles with biodegradable twine (not plastic).
  • Each bundles of twigs must weigh under 25 pounds.
  • Bags and/or bundles must be placed curbside by 6am on your regular garbage day. If Yard Debris Bags or Bundles are left at a homeowners and all of the Excess Yard Debris Criteria were met, contact the MPHOA Clubhouse Front Desk at 503-635-3561 to inform us of a missed pick-up; a “tagged” bag or bundle is not a missed pickup. Missed pickups include bags or bundles that were placed on the curbside by 6:00am of the garbage day and initially adhered to the criteria.
Is there a place I can store my recreational vehicle? 2017-12-13T20:04:28+00:00

Mountain Park rents spaces in the recreational vehicle (RV) lot to members for the storage of their motor homes, RV’s, cars, boats, trailers, and trucks, etc. The RV lot is a secure area with a locked gate. If you are a member of Mountain Park, please contact CC&R Director at 503-635-3561 for information on renting a space.

What can I put in my yard debris bin? 2017-12-13T20:04:36+00:00

Bin(s) must only contain grass clippings, leaves, small twigs/branches, and brush. No bags of any type may be placed in the bins.

What is the yard debris service schedule? 2017-12-13T20:04:42+00:00

Yard Debris Bin(s) will be serviced on the regularly scheduled garbage day by Republic Services at no charge to the owners (the charge will be billed to MPHOA).

How do I request a yard debris bin? 2017-12-13T20:04:50+00:00

Homeowners can request up to two 65-gallon yard debris bins in person at the Clubhouse Front Desk.

What are ordinances? 2017-11-21T22:59:16+00:00

An Ordinance is an individual or set of laws adopted by local government at the county and city level.

What is a common area? 2017-11-21T22:59:26+00:00

Any area of improved real property intended for shared use by the members of an association.

What is a Notice of Noncompliance? 2017-11-21T22:50:40+00:00

Similar in essence to a lien, the Notice of Noncompliance is a document sometimes authorized under the CC&Rs and may be recorded in the county property records. It’s essential purpose is to notify prospective buyers that the property is in violation of the documents.

What is an easement? 2017-11-21T22:51:00+00:00

An interest or a right in real property which grants the ability to a landowner to use the land of another for a special purpose or endeavor. An association may for example have an easement for slope maintenance or other repair purposes. A public utility may also have an easement for maintenance or repair work to be executed at a future date.

What is the Declaration? 2017-11-21T22:51:15+00:00

The Declaration is sometimes referred to as the ‘master deed,’ ‘documents,’ or ‘declaration of covenants, conditions, and restrictions’ [CC&Rs]. It describes an owner’s responsibilities to the association which can include payment of dues and assessments as well as the association’s various duties to the owners. It is common viewed as somewhat of a ‘constitution’ of the association. The person or group of persons who either signs the original declaration governing the development and association or acquires the original developer’s rights is referred to as the ‘Declarant.’

What is a lien? 2017-11-21T22:52:30+00:00

A monetary claim levied against a property for unpaid mortgage, taxes, contractor work, or other charges. A lien is attached to the property, not the owner, but legally must be recorded in the property records of the county of residence. If a Lien is in place, the property owner has very limited ability to do anything involving the property until the Lien is satisfied or removed.

What are governing documents? 2017-11-21T22:48:42+00:00

The declaration, bylaws, operating rules, articles of incorporation or any other documents which govern the normal operating procedures of an association.

What are bylaws? 2017-11-21T22:51:30+00:00

A set of rules or guidelines regarding the operation of a non-profit corporation such as a Board. Bylaws generally set forth definitions of offices and committees involved with the Board of Directors. They can include voting rights, meetings, notices, and other areas involved with the successful operation of the Association.

What are CC&R’S? 2017-11-21T22:43:07+00:00

The term CC&R refers to ‘Covenants, Conditions & Restrictions.’ A real covenant is a legal obligation imposed in a deed by the seller of a home and or property upon the buyer of the real estate to do or not to do something. Such restrictions frequently ‘run with the land’ and are enforceable on future buyers of the property. Examples might be to maintain a property in a reasonable state of repair, to preserve a sight-line for a neighboring property, not to run a business from a residence, or not to build on certain parts of the property. Many covenants are very simple and are meant only to protect a neighborhood from homeowners destroying trees or historic things or otherwise directly harming property values. Some can be more specific and strict, outlining everything a homeowner can do to the exterior of their home, including the number of non-familial tenants one may have, acceptable colors to re-paint the home, exactly when holiday decorations are allowed up, automobile placement or repair on property, satellite placement, etc.

Is CAI a national organization or are they local to my area? 2017-11-21T22:56:20+00:00

CAI is in fact a national organization with many local and state chapters. To contact the CAI offices in your state, check your local phone book listings or the internet to locate the office that corresponds to your region.

What is CAI? 2017-11-21T22:56:33+00:00

Founded in 1973, CAI stands for ‘Community Associations Institute.’ CAI was formed to deal with problems involving association management. It was an educational organization then, but CAI made substantial changes in 1992 to its structure and became a business trade group primarily to lobby state legislatures. In 2005, CAI dropped its membership category for HOAs since, presumably, HOAs were consumers, users of CAI services and don’t belong in a tax benefited group whose aim is to support the business interests of its members.

How do I contact my board of directors? 2017-11-21T22:57:03+00:00

Go to the Board of Directors page, found here. The Directors are listed, plus contact information will be here.

What is a board of directors? 2017-11-21T22:57:23+00:00

In relation to an HOA, Community or other formal organization, a director is an officer charged with the conduct and management of its affairs. The directors collectively are referred to as a board of directors, and are generally elected or appointed. Sometimes the board will appoint one of its members to be the chair, making this person the President of the Board of Directors or Chairman.

What is a recuse? 2017-11-21T22:57:32+00:00

The act of initiating a Recuse involves the temporary removal of an association member or board member, or the act of disallowing his or her participation in a particular vote or proceeding.

What is a quorum? 2017-11-21T22:57:50+00:00

A Quorum is defined as the minimum number of owners required to hold an official meeting of the association. The number of owners required can vary greatly according to the corresponding association’s governing documents.

 

What is a proxy? 2017-11-21T22:58:01+00:00

An individual appointed to act or vote on behalf of another person by representing them at a meeting of the association. The title can also refer to the written piece of paper granting that power.

 

What is association management? 2017-11-21T22:58:10+00:00

Association management is a distinct field of management because of the unique environment of associations. Associations are unique in that the ‘owners’ are dues-paying members. Members also govern their association through an elected board or other governing body, along with association committees, commissions, task forces, councils and other units. Typically, the board selects, retains and evaluates a chief executive officer or an executive director who is responsible for the day-to-day management of the association and paid staff. Managers within the association environment are responsible for many of the same tasks that are found in other organizational contexts. These include human resource management, financial management, meeting management, IT management, and project management. Other aspects of management are unique for association managers. These include: membership recruitment and retention; tax-exempt accounting and financial management; development of non-dues revenue and fundraising. Association managers must also be familiar with laws and regulations that pertain only to associations. To attain the knowledge needed to effectively operate in association management, its practitioners may choose to pursue the Certified Association Executive designation.

What is a homeowners association (HOA)? 2017-12-29T17:59:00+00:00

A Homeowners’ Association (HOA) is a legal entity created by a real estate developer for the purpose of developing, managing and selling a community of homes. It is given the authority to enforce the covenants, conditions & restrictions (CC&Rs) and to manage the common amenities of the development. It allows a developer to end their responsibility over the community, typically by transferring ownership of the association to the homeowners after selling. Generally accepted as a voluntary association of homeowners gathered together to protect their property values and to improve the neighborhood, a large percentage of U.S neighborhoods where free standing homes exist have an HOA. Most homeowners’ associations are non profit organizations and are subject to state statutes that govern non-profit corporations and homeowners’ associations.

Are dues different than assessments? 2017-12-29T17:57:17+00:00

Association dues and association assessments are terms that are often used interchangeably. Dues/assessments are collected for the upkeep of Mountain Park HOA. Mountain Park bills its assessments semi-annually (see How can I Pay My Assessment).

How is the amount of my assessment determined? 2017-12-29T17:57:21+00:00

As provided in the CC&R’s, an annual assessment is levied against each living unit in the association. Funds collected pay for improvement and maintenance of common property and facilities, operational expenses, and debt service. The annual assessment is billed semi-annually.

The amount of annual assessment is set each year by the board of directors as part of the budgeting process. It may not exceed the Maximum Annual Assessment, which is a limit set by members of the association. As a result of a resolution approved by the members in 2008, the Maximum Annual Assessment automatically increases each year based on the Consumer Price Index. However, automatic increases are limited to 5% per year.

The members of the association also have the authority to pass a special, one-time assessment to pay for capital improvements.

Not all members pay the same amount. For purposes of determining the assessment for individual units, the CC&R’s divide living units into three groups:

  • Detached single family dwellings: These are always charged 100% of any assessment, annual or special.
  • Attached, single living unit in height: This group includes townhomes, duplexes and condominiums that are one living unit in height. Units in this group that are part of a development that provides them additional amenities may be charged less than the single family rate. The board sets the ratio for each unit based the additional amenities. The ratio does not change from year to year and it applies to both annual and special assessments. Under no circumstances may these units be charged less than 80% of the detached single family rate.
  • Attached, more than one living unit in height: This group includes apartments as well as condominiums and fourplex type units that are more than one living unit in height. This group is charged no more than 50% of the single family rate for annual and special assessments.
What is an assessment? 2018-01-08T20:19:32+00:00

Homeowner associations can compel homeowners to pay a share of common expenses, usually per-unit or based on unit type. These expenses generally arise from common property, which varies dramatically depending on the type of association. Mountain Park Home Owners Association provides maintenance of the association’s Common Property, including walking trails, park amenities, as well as our Clubhouse with two pools, fitness, recreation, and social activities.